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I have a.Mac IMAP mail account and access this normally at work over a LAN connected to a broadband ADSL router using Entourage 2004 (v11.2.5) on A G5 PowerMac OSX 10.4.8. I also connect to this account at home using a broadband ADSL route and the same software and OS but on an Intel iMac G5. Recently, Entourage at work has stopped allowing me to send email, although I can receive, and I get the error 'Connection to the server failed or was dropped.' 'Error: -3253'. However I am able to send and receive email fine at home. I take it this means there is a problem with the internet connection between my mil client and the sending smtp server or the ISP has changed some router/firewall configuration? I have not changed any account setting on the Entourage app at work.
Click to expand.I've had the problem sorted by phone support to Microsoft. If you can send and receive using Apple mail using the same email account settings, do this (basically import the functioning Apple Mail settings as follows.) In entourage>tools>accounts, delete the IMAP account that you can't send from and quit (All your mail is stored on the server, but back-up if you so wish). Relaunch Entourage and File>Import. Select 'Import information from a program' NEXT Select 'Apple Mail' NEXT Select 'Accounts' only NEXT Then hit finish. You'll get your account inboxes etc back as they were and should be able to send and receive.
If you can send and receive using Apple mail using the same email account settings, do this (basically import the functioning Apple Mail settings as follows.) In entourage>tools>accounts, delete the IMAP account that you can't send from and quit (All your mail is stored on the server, but back-up if you so wish). Relaunch Entourage and File>Import. Select 'Import information from a program' NEXT Select 'Apple Mail' NEXT Select 'Accounts' only NEXT Then hit finish. You'll get your account inboxes etc back as they were and should be able to send and receive.
Issue Description: Emails get stuck in outbox at times. Manually clicking send and receive sends the emails out. Issue is sporadic.
We have two executives reporting this issue. Error Logged: An unknown error has occurred in outlook. Mail could not be sent. Error Code: -17884 Client: Outlook for Mac 2016 (build 15) till (15.38.) OS: Mac OS Sierra 10.12.6 Server: Exchange Server 2016 (ver 15.1.544.27) • We have tried different networks, different machines.
• Issue never got replicated in a test environment. • Tried reducing the mailbox size (it was around 30GB for one) down to less than 6GB. • Tried clearing local Outlook Cache. • Tried recreating profile. • Tried uninstalling and reinstalling Outlook.!Help with a very BIG H! Dominicbolger wrote: How many sub folders under the Inbox?
It used to be a thing in Outlook 2011 for Mac that if the mailbox was too big, or if there were too many folders it would just freak out. (and always really random when it freaked out!) Repairing the database usually works. Also - have you tried a hard reboot of the Mac's in question - seen a similar issue after resuming from sleep on more recent Mac and O365 How many sub folders under the Inbox? >> Even archived everything with just one Sub-Folder We have tried different networks, different machines. Issue never got replicated in a test environment.!! Tried reducing the mailbox size (it was around 30GB for one) down to less than 6GB. Tried clearing local Outlook Cache.
Tried recreating profile. Tried uninstalling and reinstalling Outlook.
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